Top

Customer Guide

This is a guideline for using the annex.

Since Dajaeheon is a hanok, there are a number of precautions when using it. Please check before making a reservation.

Basics

  • Please note that pets are not allowed in the room.
  • Minors are not allowed to use without an accompanying guardian.
  • Please inform us in case of damage to your household items..

Notice

  • Dajaeheon is living with neighbors in Hanok Village. Please be quiet a little after 11pm.
  • Dajaeheon indoors and outdoors are absolute non-smoking areas. Please note that we cannot make reservations for smokers.(If you smoke, you can also charge a fee for moving out and rehabilitation without refund on the day.)
  • Dajaeheon is a hanok house, so please do not grill meat or fish in your room. A prepared external grill must be used.
  • Pets are not allowed. Since there are many trees in hanok, pets cannot receive it.
  • It is a space that was opened after a lot of thoughts to have a relationship with good people. We will always try to make a pleasant trip. We would appreciate it if you care a little.

About refund

Please understand that this is an inevitable measure for the establishment of a correct reservation culture.

  • Please consider and decide the room and date carefully before booking.
  • In case of cancellation after reservation, there is a penalty as follows.
  • Changes to the reservation date are subject to the same penalty as for cancellation.

- - Cancellation 5 days before date of arrival : 100% refund
- Cancellation 4 days before date of arrival : 80% refund
- Cancellation 3 days before date of arrival : 60% refund
- Cancellation 2 days before date of arrival : 40% refund
- Cancellation 1 days before date of arrival : 20% refund
- Cancellation on the day of arrival : No refund